For teams your customers message at all hours. EzyConn replies on your website, WhatsApp and email, follows your rules, books the call or appointment and brings in your team when it should.
A worked example in four scenes. A customer of Fernpath asks to upgrade to the Pro plan; EzyConn says they can do it in the portal or it can do it for them, upgrades the plan from their wallet balance when they ask, and briefs them on what Pro adds. A customer of Harbourline picks Friday, then 15:00, and a call with the sales team is booked. A dental patient picks Tuesday, then 08:00, and the appointment is confirmed, with the confirmation sent by email. Tallybird adds its release notes as a knowledge source, and the next answer cites them.
Answers on
AI chatbot vs AI agent
Most website chatbots answer a question and hand the rest back to you. EzyConn is an AI agent: it checks your systems and your rules and gets the job done, even after your team has gone home.
Our trial ends tomorrow, but legal is still reviewing your data agreement. Can you extend it by a week?
A typical chatbot
One polite reply, and the deal goes cold.
EzyConn
Five steps in two minutes, and the deal stays warm.
Extended at 22:42. Legal has what it needs, the team keeps working, and nobody on yours had to wake up.
Worked exampleA software company on a weeknight. EzyConn reaches the account through an AI Action you connect to your own system (from Starter), and it changes only what your rule allows. If a rule fails, it hands the whole conversation to your team.
Support, sales and lead capture
The same AI agent answers support questions, spots buyers and keeps the leads that land after hours. You decide when a person takes over, and a customer can always ask for one.
EzyConnOne AI agent, your content, your rules
How do I export last quarter’s invoices as a CSV?
RAOpen Billing › Invoices, set the dates to last quarter, then choose Export › CSV.
That worked. Thank you!
RACustomer support
It answers from your website pages, files and Q&A. When they don’t cover a question, it says so and offers a person instead of guessing.
Does your enterprise plan cover 120 seats across three regions?
DKIt does. At 120 seats you’ll want a proper quote, so I’m bringing in our sales team now.
Maya · SalesHi Dana, three regions is no problem. Can I send a quote over today?
Sales
It flags the buying intent and invites your team in Slack, Microsoft Teams (beta) or Zoom, with the whole conversation. A reply in the thread goes straight to the customer.
Can you engrave 40 notebooks for a client gift?
JTYes, with initials or a logo. The team is offline, so what name and email should the quote go to?
Jo Tan, jo@tanstudio.co
JTLead capture
Out of hours it keeps answering, asks for the details you choose, from name and email to phone, and saves a lead to Customers, sent on to your CRM through Zapier or a webhook.
Worked exampleLedgerbird, Northstack, Hollis & Vane and the people in these chats are illustrative, as are their messages and times.
How the AI chatbot works
One conversation from a furniture shop, from a question at 23:40 to the team’s reply at 09:05. Scroll, and watch it build a step at a time.
From the pages, prices and policies you point it at, in multiple languages. When your content does not cover a question, it says so and offers a person.
How the AI agent answersYour questions, in your wording, with your rules behind them, so it turns down the job you would have turned down. 24 published processes across 8 industries are ready to start from.
How it qualifiesA time it offers is a time it holds. Connect Google Calendar or Microsoft 365 and it never offers a time you are already busy. Your team marks each booking done, no-show or cancelled.
How booking worksA failed rule, a question it cannot answer or a request for a person stops the automation and passes the whole conversation to your team. Anyone can take over, or hand it back.
How hand over worksYesterday
Do you deliver to Leeds? And can I see the Marlow corner sofa before I buy?
Yes, we deliver to Leeds, usually within ten working days. The Marlow is on show at our Leeds showroom, and I can book you a viewing.
From your Delivery page
Which colour would you like to see, and how many of you will come?
Your two viewing questions
Sage green, and it will be two of us.
Saturday has 10:30 or 14:30 free at the Leeds showroom. Which suits you?
Read the showroom calendar
14:30 please.
You’re booked: Saturday 14:30 at the Leeds showroom, with the Marlow in sage green. A confirmation is on its way to your email.
Viewing booked, Sat 14:30
Is there a trade discount? I’m furnishing three flats.
Handed to the sales team: trade pricing is not in the pages it reads
That one is for our sales team, so I’ve passed this conversation to them with everything you’ve told me. They’ll reply here in the morning.
Today
Morning, I’m Ellie from Halden. Happy to help with trade pricing for three flats. Could you share the address and when you need them?
Worked exampleHalden Sofas, a furniture shop. The names, times and messages are illustrative.
Who it is for
That was one furniture shop. Here is what EzyConn takes on in your business, with every industry it is built for just below.
HealthcarePatient enquiries and appointment booking at the front desk, with clinical questions left to your staff.DentalMedical clinicsPhysiotherapyVeterinary
Home servicesService requests captured, urgent call-outs flagged and visits booked.HVACPlumbingElectricalRoofingPest control
Real estateBuyers and renters qualified with your questions, and viewings booked.AgentsLettingsProperty management
AutomotiveRepair and bodywork enquiries answered, and workshop appointments booked.Auto repairCollisionDealerships
LegalCase enquiries qualified with your own questions, and consultations booked.Law firmsImmigrationPersonal injury
Beauty and wellnessTreatments and sessions booked into your calendar, with group and bridal enquiries passed to your team.SalonsMed spasGyms and studios
Financial servicesLeads qualified and handed to the right adviser or agent, with the whole conversation.InsuranceMortgageAccounting
EducationAdmissions and course questions answered from your own pages, day and night.SchoolsCollegesTraining providers
Hospitality and travelGuest and package questions answered, and booking requests passed to your team.HotelsRestaurantsTravel and tours
Professional servicesProspects answered from your service pages, the brief taken, and discovery calls booked.ConsultingAgenciesRecruitment
Retail and showroomsShowroom appointments and measure visits booked, and order and repair questions sent to your team.ShowroomsFurnitureFlooring and blinds
Translation and interpretingTranslation requests captured for a quote, and interpreting sessions booked.Translation agenciesInterpretersChannels and integrations
Whatever your business, customers write where they like, your team answers from the apps it already lives in, and every update flows on to your tools. All of it comes in the plan, none of it as an add-on.
Updates out
17kinds of update
Every new booking, conversation and contact change can leave EzyConn the moment it happens, to Zapier or signed to your own endpoint.
Connects directly
Google Calendar and Microsoft 365 calendars connect, so EzyConn only offers times you are free, and a WooCommerce shop connects so it answers from your live catalogue. Everything else goes on to your other tools through Zapier or a signed webhook.
No-code workflows
Not ready to let AI talk to your customers? Start behind the scenes. Workflows read every message, tag it, set its priority and get it to the right person, so your team replies faster and nobody sorts the inbox by hand.
Shared inbox and AI chat
Every message from every channel lands here, in one place your team shares with the AI: live agent requests, knowledge, rules, bookings, your chat widget, campaigns and reports. Other tools sell these one by one; here they come in the plan. Pick an area to look around.
When a customer asks for a person, or the AI should not go on, it invites a live agent. The request lands in Slack, Microsoft Teams (in beta) or Zoom with the whole conversation, and a reply in the thread goes straight back to the customer.
How answering from Slack worksYour website, files, your own answers and your WooCommerce shop. Every source shows whether it has been read, and when.
How the AI answers from your contentEvery question your team answered for it is kept, with an answer drafted from their reply. Approve it once and it is answered for good, and see which topics to teach it next.
How the reports and insights workWhen a message says something, it tags it, assigns it or raises its priority on its own, and every rule shows how often it ran.
How rules and actions workEverything your assistant has booked, with the customer, the time and what they said. Marking one done, missed or cancelled also updates your connected calendar.
How bookings workUpload your logo, start from a theme, and set the colours, bubbles, background and launcher button, then see it exactly as a customer will before it goes live.
How the chat on your site worksSend one message to a list of customers by text or WhatsApp, and see what the provider reported back: which arrived and which failed.
How much the AI handled alone, how fast it replied, how often a person joined, what customers rated, and the leads and meetings it brought in. Every channel, ready to export.
How the reports workWorked exampleSalt & Sage, a skincare shop. The screens are drawn from EzyConn’s portal; the names and numbers on them are illustrative, and plan labels come from the plan matrix.
EzyConn mobile app
The EzyConn app for iPhone and Android taps you on the shoulder only when a customer needs a person. Take over, reply, hand it back to the AI, and get back to your coffee.
Friday 9 October
9:41
Needs younow
A customer on WhatsApp asked for a person.
New booking1m ago
Booked by the AI from your website chat.
New enquiry4m ago
An email, answered by the AI.
Today
Is the Mykonos villa free for the last week of June?
EzyConn AIYes, from 22 to 29 June. Shall I hold it for you?
Can someone help us plan the whole trip? We are eight.
EzyConn AIOf course. I have asked the team to join you here.
You took over
Gladly. Free at 5 today?
5 works. Thank you!
Handed back to EzyConn
Early accessBy invitationFree during early access
When a conversation needs a person, your phone tells you. Nobody has to sit at the portal or dig through email to find out.
Take the conversation over, answer the customer, then hand it back to the AI to carry on.
The shared inbox, contacts, leads, bookings and analytics, in sync with the web portal.
Worked exampleA luxury villa company on a weekday morning. The notifications, the conversation and the times on the phones are illustrative.
AI chatbot features
Workflows, integrations, phone answering, multiple languages and more, all in one place. A label shows the plan a feature starts on; no label means it is on every plan, the free one included.
Google Calendar or Microsoft 365, your WooCommerce shop, Slack, Microsoft Teams (in beta) and Zoom for your team, and Zapier or a webhook to your own systems for everything else.
Connect a call into your own system, a stock check or an account lookup, and it reads the answer back to the customer.
Every channel in one list. See what needs a person, take any conversation over, and start from a reply the AI drafted.
Reports on every conversation, ready to export, and a written read of what customers ask most and where answers fall short.
Answer with GPT out of the box, or add your own Claude or Gemini key and switch in a click. More models are on the way.
Customers write in their own language and get the answer in it, from the same content you wrote once.
The same agent picks up calls on your own Twilio number and books, answers or hands over just as it does in chat.
It looks answers up in a database you connect. Read-only, so it can never change a row.
When a message says something, it tags it, assigns it or raises its priority, and each rule shows how often it ran.
Invite people and choose what each of them can see and change.
One message to a list of customers by text or WhatsApp, with what the provider reported back: which arrived and which failed.
The same agent reads the email that comes in and answers it, or passes it on to your team.
An audit log of who changed what in your workspace, and when.
Protect every account with a code from an authenticator app, with recovery codes to fall back on.
An AI provider key you add is stored encrypted, used only by the server, and never shown again.
Upload your logo, pick a theme, and set the colours, bubbles, background and launcher button, previewed exactly as a visitor will see it.
And more
That is not everything.And none of it is sold as an add-on.
Security
An agent that does this much has to be easy to trust. Here is how EzyConn keeps every workspace separate, keeps every answer on a short leash, and keeps your data yours.
What happens to a request, a message and a refusal.
Every record is scoped at the API on the way in. A request for someone else’s conversation is refused, not filtered.
On the website chat every message passes a set check first: no model involved, and the same message always gets the same verdict.
Requests for regulated advice, attempts to pull out its instructions and threats get fixed wording, never a reply the model made up.
Your data
Access, correction and deletion honoured, with a data processing agreement.
In transit and at rest, and your channel and AI credentials too.
Export conversations and customers any time; deletion is a real deletion.
The same process and rules, in the language the customer opened with.
The messages in the drawings are illustrative, not EzyConn’s actual wording.
EzyConn was founded in 2024 and is based in Indore, India.
Affordable AI chatbot pricing
Start on the free plan with no card, and upgrade when it pays for itself. One price per workspace, never per agent, no add-ons at checkout, and every limit below is the one the product enforces.
Free forever. No card.
$0a month
Stays free: there is no trial clock
Where the product turns on.
$25a month
$240 a year, billed annually
Adds Workflows, Voice, AI Actions, Outbound
For teams running several processes.
$95a month
$912 a year, billed annually
Adds AI Email, AI Insights
Priced on seats and terms.
Talk to us
Seats and terms agreed with you
1 month free on every paid plan. No credit card required to start. After your free month, pay to continue: nothing is charged until you do.
Prices are per workspace, not per agent, and annual billing saves 20%. Checkout bills in Indian rupees through Razorpay: ₹2,499 a month for Starter, ₹6,499 for Professional.
Compare every plan, feature by featureFAQ
Including the hard ones teams ask before they switch.
EzyConn is an AI agent that replies to your customers on your website, WhatsApp, email, Telegram and your phone line. It asks the questions your business needs answered, checks the answers against your rules, books the appointment, and hands anything it should not handle to your team with the whole conversation.
A chatbot replies and stops there. EzyConn carries the enquiry to an end: it checks whether you cover the postcode, whether the phone number works and whether a time is really free, and it finishes with a booking, a routed enquiry or a handover to a person. 24 processes across 8 industries are published.
Yes. It offers times that are really free, holds the one the customer picks and books it at your price and length. It can move or cancel a booking too. Connect Google Calendar or Microsoft 365 and it will not offer a time you are already busy, and each booking can be added to a calendar you choose.
Yes. Customers message your WhatsApp Business number, and EzyConn replies, asks its questions and books in the same chat, with your team able to take over at any point. WhatsApp connects once Meta has verified your business. Your team can also answer from Slack, Zoom or Microsoft Teams, which is in beta.
Yes, inbound calls on your own Twilio number, from the Starter plan. The same agent answers the phone as answers your website and messages.
Whenever a question needs a person, it passes the conversation to your team with everything the customer has said, instead of guessing. The same happens when one of your rules fails, such as a postcode outside your area, or when the customer asks for a person. Anyone on your team can take a conversation over and hand it back when they are done.
Yes. It answers from the content you give it and will not guess when that content does not cover a question. You set the rules it checks, the questions it asks and the greeting it opens with. You can see which of your passages an answer came from, and a reply your team writes can be saved so it answers that way next time.
Only what you connect: your website, files you upload, text you write, exact questions and answers, and, if you choose, a read-only database or your WooCommerce catalogue.
Service businesses that lose work when nobody can pick up: trades, clinics, salons, garages, studios, shops and agencies. 8 industries have published processes, and setup can start from any of 29 templates. In dental, healthcare and aesthetics it runs the front desk: scheduling and routing, with clinical questions left to your staff.
Start on the free plan with 500 messages a month and no card; it does not expire. Paid plans are priced per workspace, not per agent, from $25 a month, and each starts with a free month: nothing is charged until you choose to continue. Your website can be answering in about three minutes, and WhatsApp and the phone line connect once your Meta verification and Twilio number are in place.
Not covered here? Ask the chat in the corner of this page: it is EzyConn, answering from this site.
Get started free
Four short steps put a free AI chatbot on your website. It is answering by the time your tea has brewed, and booking before you finish the cup. No card, no add-ons, no sales call.
About 3 minutes from sign-up to answering on your website
The free plan needs no card and does not expire, so there is no trial clock ticking in the corner.
No card needed
Give it your website and it reads the pages itself. Add files or your own questions and answers whenever you like.
Website, files and your Q&A
Paste one line of code into your site. On WordPress it goes in through your theme or any snippet plugin.
Works on any website
Connect Slack, Microsoft Teams (in beta) or Zoom, or use the inbox in the portal. Your team replies from there, or the AI answers on its own.
Skip it and the AI answers
About 10 minutes
Free AI chatbot for your website
Your next customer is typing. Let your AI agent answer.
Put an AI agent on your website in about three minutes. It answers, books and hands over, day and night. Free plan, no card, no add-ons.
EzyConn publishes 24 processes across 8 industries. The conversations, times and names on this page are worked examples, not a customer’s figures.