Automation
Put your support
on autopilot.
Automate repetitive tasks, route conversations to the right team, and save hours every week.
Smart Routing Rules
Create powerful rules to route chats based on page URL, user location, or time of day.
- Route sales inquiries to the sales team
- Send technical issues to engineering
- Prioritize VIP customers
- Auto-assign based on agent availability
If URL contains "pricing"
Trigger: Page Visit
Route to Sales
If outside business hours
Trigger: Time
Send Offline Message